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Frequently Asked Questions
 
 

DAQPRO:

I've turned my DaqPRO on, but it won't come on

The rechargeable battery is low. Charge the battery for 12 hours or work with the AC/DC adaptor

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Can I use solar cell when performing long experiments in the field?

Yes, solar cells are available from fourtec.
Connect the solar cell to the 9 - 12V input on DaqPRO's left panel.
Make sure to disconnect the Internal NiCad battery so the solar cell power will not be wasted on charging the batteries

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How do I check DaqPRO's battery level?

Turn the DaqPRO on. Make sure that input 1 is empty.

Use the Forward and Backward arrows to navigate to the System information icon and then press the Enter button

DaqPRO will display the battery level in the system information screen.

Note: v3.0h of the DaqPRO does not have this feature.

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While running with an active trigger, DaqPRO does not complete the data logging
  • The trigger condition has not been fulfilled
  • The trigger condition was fulfilled, but the time period was too short (less than 300mS)

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DaqPRO's memory is empty - there are no stored files or experiment notes

The internal 3V battery is dead or has been removed from the logger, resulting in the DaqPRO memory being cleared. 

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DaqPRO's screen has no contrast

The internal 3V disk battery is dead.

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Is data saved in continuous (cyclic) mode?

In continuous mode DaqPRO will save over the old data when the memory is full, beginning with the earliest data recording. When logging ends data can be downloaded to the PC.

If DaqPRO is connected to the PC and the DaqLab software is running, the data is automatically downloaded to the computer, displayed in a real-time graph and saved every half an hour.

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How often should I calibrate DaqPRO?

DaqPRO should be checked for calibration once a year. We recommend to send DaqPRO to a certified calibration laboratory or to return DaqPRO to fourtec for factory calibration.

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Does the calibration procedure update both DaqPRO and DaqLab?

The calibration procedure updates both the DaqPRO and the software. You will see correct readings both in MicroLog’s display and in DaqLab.

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I can't seem to get DaqPRO to sample faster than once every second

The type and number of sensors in use limits the maximum sampling rate:
1. Maximum sampling rate with one sensor is 4000/s
2. Maximum temperature sampling rate is 1/s
3. Maximum sampling rate with two sensors or more is 1/s

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I set input 1 to count pulses, and then connected the signal to input 1 terminal but DaqPRO didn't count the pulses

In order to use DaqPRO as a frequency or pulse meter connect the signal wires to I/O 8 screw terminals, and select Frequency or Pulse counter for input 1 from the Setup menu.

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Can I use DaqPRO in harsh weather conditions?

DaqPRO is IPS4 proof and is NOT water proof. To operate in harsh weather conditions you weed need fourtec’s Weather box P/N DT177.

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When connecting a sensor to the DaqPRO input it effects the reading of other sensors being sampled by the data logger

The DaqPRO has a very large isolation between its inputs. Typically the crosstalk between channels is -80dB. Additionally the DaqPRO has floating mechanism that ensures that all (-) inputs are not connected internally to a common ground. This is a very useful feature, however in cases where sensors are located in a noisy environment, it may cause ground noise and ground loops problems. This may cause an effect of one sensor on other sensor readings. The solution in this case is to connect all (-) inputs together with one external wire.

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What happens if the internal lithium battery is removed or displaced from the rear of the DaqPRO?

 If the internal battery is removed:

  • The DaqPRO's calibration settings are lost. You will have to restore them by loading the factorydefaults.daq or the logger's .cal file using DaqLab.
  • The DaqPRO's memory is lost i.e. all files and notes stored on the logger.
  • The DaqPRO's S/N is reset to zero. It will be restored when loading the calibration settings to the logger.
  • The DaqPRO's internal clock is reset. Update the clock settings by establishing communication between the logger and DaqLab. 

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How do I reset the DaqPRO? What does a reset achieve?

To reset the DaqPRO:

  1. Open the DaqPRO case.
  2. Disconnect the main battery pack and remove the 3V lithium battery .
  3. Wait at least two minutes and then reconnect the battery pack and place the lithium battery back in its compartment.
  4. Turn on the DaqPRO. You will see a blank screen. Turn off the unit.
  5. Turn on the DaqPRO again and see that the unit initializes and that the main menu loads.

    Resetting the DaqPRO will clear the logger memory as well as lose the calibration values of the logger.
    Following a reset, you will have to load the DaqPRO calibration settings into the logger. Contact fourtec for further support.

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My DaqPRO is suddenly displaying very inaccurate readings for one (or all)sensors, on all channels

This means that the DaqPRO's memory has become corrupted in some way, affecting the calibration values of the logger thereby causing these inaccurate readings.  You will have to reset the logger to restore normal readings but note that you will then have to recalibrate the DaqPRO.

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Are the DaqPRO inputs isolated from each other?

The DaqPRO has a very large isolation between its inputs. Typically the crosstalk between channels is -80dB. Additionally the DaqPRO has a floating mechanism that ensures that all (-) inputs are not connected internally to a common ground.

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